Terms and Conditions

 
Please read the following terms and conditions for online EGAKU before registering and participating in the program.
 
 

Registration and payment

• Your program registration will be finalized upon confirmation of your donation.
• Donations must be made in advance by credit card (Visa, Mastercard, American Express).
• No cancellations or refunds once your donation has been completed (date changes are permitted.)
• The deadline for registering for a session is 14 business days before the program date (this may be 21 days if your shipping address is outside Asia).  If you would like to register for a program less than 14 business days out please contact us: info@whiteship.net

Shipping and local duties 

• Shipping charges are not included in the program fee. Shipping charges vary by destination country and range from 2,500-5,500 yen - we will provide an estimate of shipping costs when we confirm your reservation. 
• Any local customs taxes and import duties incurred will be the responsibility of the program participant. 

About the online program 

 
Requirements for participation

• This program will be delivered using the web conferencing platform, Zoom.
• We request that you access Zoom from a laptop or personal computer (not a smartphone or tablet device) with a working webcam, microphone and speakers.
• Please ensure you participate in the program in an environment with a stable internet connection.  (Do not use mobile phone tethering or public wifi.)
• Download and install the Microsoft Lens app to your smartphone, you will need this app to take a photo of your artwork.
• Purchase of art kit for EGAKU (EGAKU Art Kit) required for participation.

 
Cancellation policy

• If you are no longer able to make a session you've registered for, contact us at info@whiteship.net up to one day before the session date.
• We ask that all participants commit to the 3.5 hour session to get the most out of the experiene, and as a courtesy to other program participants. Due to the nature of the program, it is not possible to join the program halfway through a session or to leave before the end of the session. Participants arriving 15 minutes after the session start time, will be treated as no-shows and will have their reservation automatically cancelled. No refunds will be given to no-shows.
• White Ship, Inc. accepts no responsibility pertaining to situations in which you are unable to participate in the program due to internet connection issues, problems with your personal computer equipment, or other unexpected issues related to internet connectivity, bandwidth/speed etc. 
• In the event we cancel a session due to a natural disaster or other emergency, we will refund the full program fee.
• Recordings (video or audio) or taking photos or screenshots etc. during the session is strictly prohibited.  

EGAKU Program art kit (EGAKU Art Kit)

• No returns or exchanges of goods accepted.
• In the event you find the goods to be damaged or faulty, please contact us within 7 days of receipt of the goods.  We will ensure the swift exchange of goods.  In this case, we will cover the costs of returning the goods.
• The pastels in the EGAKU Art Kit may be chipped - this is completely normal and does not indicate any that the product is damaged or faulty in any way.
• In any event, compensation for any damaged or faulty goods will be capped at the price of the goods in question.
• In the event that the EGAKU Art Kit cannot be delivered to the registered delivery address due to an extended period of absence, delivery failure or an incorrect address, and the storage period for the package has been exceeded (7 days from the first attempted delivery date), the package will be returned to us.  In this case, you will be liable for the delivery costs incurred and we will invoice you accordingly. We appreciate your understanding. 
• Please ensure you receive delivery of the EGAKU Art Kit by the day of the program.  In the event you are unable to receive delivery by the program date, please contact us to reschedule your program reservation. 
• Resale of the EGAKU Art Kit and related art materials or use for commercial purposes is strictly prohibited.

Copyright

 
Copyrights for the artworks created in the EGAKU Program rests with the author of the artwork. White Ship, Inc. retains the right of reproduction and use of the digital images related to the artworks (including but not limited to internet, print media etc.) without being subject to fees for usage.  White Ship, Inc. owns the copyrights to the worksheets and all program related materials.
 
 

Privacy Policy

 
By registering for an EGAKU Global Sessions event you have read and agreed to our privacy policy. 
 
 
※ EGAKU is a registered trademark of White Ship, Inc. (registration number: 5909554)